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how to reset DVR/NVR/IP Camera password

 you can use these devices again by the following two ways:
1.Retrieve password
2.Perform recovery.

Here are the detailed guide for the two methods:

Retrieve password(Much easier and recommended):
If you login on device with wrong account or password, system will prompt that "Incorrect password or username, Error Code: xxxxxx", you need write down the code down and visit:  http://en.jovision.com/Service/Support.aspx

fill in the blanks with your informationand click next and input the ERROR CODE , then we will provide you with a temporary account, use this account to login the device, and change the password  of your account. 

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